When we refer to “Us”, “We”, “QuokkaHR”, “Quokka”, “Quokka Hong Kong Limited”, we mean the Quokka Hong Kong Limited. entity that acts as the controller or processor of your information, as explained in more detail in the “Identifying the Data Controller and Processor” section below.
QuokkaHR may collect and receive Customer Data and other information and data (“Other Information”) in a variety of ways:
Customer Data. Content and information submitted by users of the Services is referred to in this policy as “Customer Data.” As further explained below, Customer Data is controlled by the organization or other third party entities that creates the content (the “Customer”). Where QuokkaHR collects or processes Customer Data, it does so on behalf of the Customer. Customers or individuals granted access to a QuokkaHR Community (“Authorized Users”) routinely submit Customer Data to QuokkaHR when using the Services.
Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as Community setup details, is not provided, we may be unable to provide the Services.
Customer Data will be used by QuokkaHR in accordance with Customer’s instructions, including any applicable terms in the Customer’s Use of Service, and as required by applicable law. QuokkaHR is a processor of Customer Data and Customer is the controller. Customers may, for example, use the Services to grant and remove access to a Community, assign roles and configure settings, access, modify, export, share and remove Customer Data and otherwise apply its policies to the Services.
QuokkaHR uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically, QuokkaHR uses Other Information:
This section describes how QuokkaHR may share and disclose Information. Customers determine their own policies and practices for the sharing and disclosure of Information, and QuokkaHR does not control how they or any other third parties choose to share or disclose Information.
QuokkaHR takes security of data very seriously. QuokkaHR works hard to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process and store, and the current state of technology.
Given the nature of communications and information processing technology, QuokkaHR cannot guarantee that Information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others.
We utilize industry best practices for SaaS companies in the handling, storing and dissemination of information.
To the extent prohibited by applicable law, QuokkaHR does not allow use of our Services and Websites by anyone younger than 13 years old. If you learn that anyone younger than 13 has unlawfully provided us with personal data, please contact us at email@example.com and we will take steps to delete such information.
Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Customer is the controller of Customer Data. In general, QuokkaHR is the processor of Customer Data and the controller of Other Information.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Services account. If you cannot use the settings and tools, contact Customer for additional access and assistance. Please contact our customer support team.
To the extent that QuokkaHR’s processing of your Personal Data is subject to the General Data Protection Regulation (GDPR), QuokkaHR relies on its legitimate interests, described above, to process your data. QuokkaHR may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to QuokkaHR’s use of your Personal Data for this purpose at any time.
Subject to applicable law, you also have the right to (i) restrict QuokkaHR’s use of Other Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority. If you are a resident of the European Economic Area and believe we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you may direct questions or complaints to our contact at firstname.lastname@example.org